Estes Final Mile® Home Delivery

Track a Shipment

Need help? Give us a call.

1-888-858-2684

How It Works

  • 1 Purchase
    Make your online or in-store purchase.
  • 2 Text Message
    Get automatic shipment tracking updates by text.
  • 3 Delivery
    Freight is delivered to your residence. No appointment or signature required.

What to Expect from Your Final Mile Home Delivery

Learn how and where we deliver, as well as obstacles that could affect where your shipment is placed.

Service Levels

Estes Final Mile freight delivery meets today’s high expectations for shipping to residential and non-dock commercial destinations. We offer a variety of Final Mile solutions–available nationwide–to meet our customers’ unique delivery needs:

Standard

Front Door Delivery
(No Appointment/No Signature Required)

Our standard Estes Final Mile service level features delivery from the truck to the driveway, garage, or porch (covered area). The location’s accessibility determines the shipment’s actual placement. This basic service doesn’t require a delivery appointment, and includes online shipment tracking, email updates, and text notification options.

Residential customers who prefer to sign for their deliveries must make arrangements directly with their place of purchase. Shippers who prefer to opt-out of unattended delivery on an account, shipment, or consignee-specific basis can do so by contacting their account managers.

Premium

Entryway Delivery

Placement of the Final Mile freight shipment through a front door into a foyer or similar area.

White Glove Delivery

Placement of the shipment in a room or area of choice, up to one flight of stairs, plus debris removal if requested.

White Glove with Assembly

This includes light assembly of the shipment, defined as assembly requiring 15 minutes or less using basic hand tools.

Services Overview

Front Door Delivery

From the truck to the driveway, garage, porch, or first available covered area, where possible.

Entryway Delivery

Through a front door into a foyer or similar area.

White Glove Delivery

Placement in room/area of choice, up to one flight of stairs, plus debris removal when requested.

White Glove with Assembly

Light assembly defined as 15 minutes or less using basic hand tools.

Services Overview

Delivery Considerations

  1. Street access must be at least 10 feet wide.
  2. There should be a clear and unobstructed path to the delivery location.
  3. If your service level requires placement indoors, please note that stairways, doorways, and halls (anywhere you must make a turn) should be at least 36 inches wide.

If you have concerns regarding accessibility to your residence, or if you would like to inquire about the availability of other Estes Final Mile service levels, please call us at 1-888-858-2684, and we will work with you to help ensure a successful delivery. NOTE: The service level that displays when tracking your shipment is the one most often communicated to us by the vendor you used to purchase your product.

Terms and Conditions

For any issues that arise regarding your Estes Final Mile freight shipment, such as missing parts or concealed damage, please contact your place of purchase.

Estes Final Mile is a licensed transportation broker and not a motor carrier. As a transportation broker, Estes Final Mile hires motor carriers on our customers' behalf to pick up and deliver their shipments. Due to being a licensed transportation broker, Estes Final Mile is not responsible for any actual or consequential damages, whether related to freight pick up or delivery delays or negligence of carriers.

For more information, please view our Terms and Conditions of Brokerage Services.